Application performance monitoring (APM) helps businesses track the performance of software applications to identify and drill down into issues that occur during development and runtime. With the rise of SaaS applications and cloud-native infrastructure, application performance monitoring — not to be confused with application performance management — has become an essential tool for ensuring high-quality service for applications running on the web and, especially, on mobile apps.
APM metrics revolve heavily around performance, measuring the number of transactions per second that the application processes and the total response time for each of those transactions. You can also use APM to measure the performance of devices executing those transactions as well as to assess hardware performance issues that may result in bottlenecks. APM tools, however, are primarily designed to directly measure application performance on a granular level, relying on AI-driven analytics to quickly understand any problematic dependencies in the infrastructure.
With an application performance monitoring tool, organizations can make better use of the data they’re already collecting, which includes discovering issues before they impact customers, reducing recovery time when failures occur, responding faster and meeting service-level agreements (SLAs).
In this article, we’ll take an in-depth look at the types of systems and processes that APM monitors, the types of metrics that APM tools report and the recommended features to look for when considering a top-tier APM solution for your organization.