Facility Intelligence Monitoring: Better Collaboration, Lower Costs
Data about temperature, fan speeds, HVAC and environment readings generated by PSE’s data centers was previously siloed in different systems from multiple vendors. Limited data access and no view across data centers meant there was no way to see key performance indicators or identify issues within individual facilities. To remedy this, PSE aggregated all general alerts with log data, gaining full visibility into the performance of its data centers.
The team also needed to make sure employees could always collaborate regardless of location. This required monitoring the health of hundreds of conference rooms, each with up to 60 pieces of equipment, such as occupancy sensors, room schedulers and video switchers. Before Splunk, PSE lacked real-time data about equipment problems and occupancy, relying on user feedback and logs from individual devices. There was also no way to see how often equipment was being used, which resulted in unnecessary maintenance costs. With Splunk, the team can access real-time conference room data at any time and fix issues faster.
Splunk also helps keep costs down with just-in-time maintenance — dashboards identify which equipment requires immediate attention, eliminating unnecessary site visits and saving on maintenance costs.